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KNOWLEDGE CENTER

GreenRoad Central™ Analysis

Gray Driver Analysis

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The system defines drivers who had no business trips during the last 7-days period.
The total number of your fleet’s gray drivers is displayed as a gray “slice” in your Safety Level Distribution widget.
Clicking on that slice redirects you to the Safety tab, which provides you with a full list of the fleet’s gray drivers.

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Gray driver Distribution Widget

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This widget breaks down the grey mobile users to the specific reason, showing all the reasons why the fleet’s drivers have been categorized as gray.
By addressing these issues, managers can increase usage of the app, thereby improving the fleet’s safety and sustainability.

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Note: the total number of gray drivers in this widget equals the number of drivers in the “gray slice” of the Safety Level Distribution widget.

 

Why is a driver classified as “gray”? There can be several reasons, some of which are technical:

  • The driver never accepted the app’s Terms Of Use 

  • The driver didn’t record any business trips (Duty Mode wasn’t set to On Duty) during the last 7 days

  • The driver never logged into the Drive™ app

  • The driver had no trips of any type during the last 7 days

  • The driver didn’t set the Drive™ app’s Location Permission to “Always allow”. This permission is mandatory for the app to function properly.

  • The driver didn’t set the Drive™ app’s Activity Permission to “Always allow”. This permission is mandatory for the app to function properly.

  • The driver didn’t grant Bluetooth Permission to the app. This permission is mandatory for users of the Drive™ app who use the GreenRoad Beacon as their driver association solution.

 

Clicking on the widget takes you to the Analysis tab, where you can view a full list of gray drivers, along with the reason they were categorized as inactive. Managers can filter this table by team, driver, or category. The data can also be exported to Excel .

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To add this widget to the Dashboard, click on the "+" button and select it from the Widgets Gallery:  

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This feature gives you greater control and flexibility over the download of video clips from your in-vehicle cameras, helping you manage and optimize your monthly SIM data consumption.

 

What This Feature Allows You to Do

With Video Download Rate Limiting, you can customize a policy that limits the number of video clips downloaded within a defined period of time.

 

Key Benefits

  • Prevent Unexpected Data Usage Set clear limits to ensure your camera’s SIM usage stays within your planned data package.

  • Full Flexibility You decide how many clips can be downloaded and over what time window.

  • Visibility Into Data Consumption View the estimated monthly data consumption (30-day forecast).

 

Default Settings

By default, Video Download Rate Limiting is disabled.

The feature becomes active only after you enable it and define your desired policy.

 

How to Access the Video Download Rate Limiting

  1. Log in to GreenRoad Central with your credentials.

  2. Open the Administration tab in the main navigation menu.

  3. Select Policy from the dropdown menu.

  4. Navigate to the Video tab.

  5. The Video Download Rate Limiting section will appear with configuration options

 

If you’d like assistance configuring this feature, our Support team will be happy to help.

 

Note

The limit on the number of video clips is applied chronologically, based on the order in which clips arrive. The system checks each request according to your Video Download Control policy, and only allows downloads until the defined limit for the selected time period is reached.

GDPR

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