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KNOWLEDGE CENTER

Trip Opening Conditions

Before opening a trip, the system checks to make sure that several preliminary conditions have been met. The conditions are not identical for GreenRoad EDGE™ and the GreenRoad DRIVE™ app.

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For GreenRoad EDGE™ to open a trip, one of the following conditions must be met:

  • The vehicle's speed must be above 5 km/hr

  • (Please note that this condition is very technical) - the force applied to the vehicle on either the x or y axis is above 11 GreenRoad points*.

    *GreenRoad points are a measurement of the severity of each event. The transition between the actual G force applied on the vehicle and the GreenRoad points is dependent upon the type of vehicle.
     

  • In addition, if your fleet has installed the Dallas Key Driver ID solution, the driver must have keyed in properly, and the vehicle ignition status must have changed to "on". 

 

For the GreenRoad DRIVE™ app to open a trip, all of the following conditions must be met:

  • The vehicle must have moved more than 100 meters

  • The mobile device's battery must have above 11% charge, or be "plugged in" and charging 

  • The vehicle must be traveling at a speed above 10 km/h

  • If the beacon solution is used, the beacon is detected 

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This feature gives you greater control and flexibility over the download of video clips from your in-vehicle cameras, helping you manage and optimize your monthly SIM data consumption.

 

What This Feature Allows You to Do

With Video Download Rate Limiting, you can customize a policy that limits the number of video clips downloaded within a defined period of time.

 

Key Benefits

  • Prevent Unexpected Data Usage Set clear limits to ensure your camera’s SIM usage stays within your planned data package.

  • Full Flexibility You decide how many clips can be downloaded and over what time window.

  • Visibility Into Data Consumption View the estimated monthly data consumption (30-day forecast).

 

Default Settings

By default, Video Download Rate Limiting is disabled.

The feature becomes active only after you enable it and define your desired policy.

 

How to Access the Video Download Rate Limiting

  1. Log in to GreenRoad Central with your credentials.

  2. Open the Administration tab in the main navigation menu.

  3. Select Policy from the dropdown menu.

  4. Navigate to the Video tab.

  5. The Video Download Rate Limiting section will appear with configuration options

 

If you’d like assistance configuring this feature, our Support team will be happy to help.

 

Note

The limit on the number of video clips is applied chronologically, based on the order in which clips arrive. The system checks each request according to your Video Download Control policy, and only allows downloads until the defined limit for the selected time period is reached.

GDPR

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