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KNOWLEDGE CENTER

Understanding User Permissions

User permissions are essential for maintaining security, ensuring data integrity, and controlling user actions within our system. 

A user defined as a manager will be granted a set of default permissions; these permissions can then only be modified by users that have "grant permission to others" . 

 

Permissions to the different tabs in Central:  

The first level of permissions related to which tabs in the product a user will have access to. Below is an example of the options available (options may vary depending on the products deployed). They can be checked or unchecked.  

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Permissions to the different actions users can perform:  

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Note: in central UI, you can use the tool tip next to each Partial permission, to better understand which actions are limited in this level. 

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Restricting the ability to add\remove permission to\from users 

Restricting the ability to add\remove permissions to\from users is an important edition made to our permission management recently. 

Only managers at the root Organizational Unit (OU) level will have the ability to manage the permissions granted to other managers, or allocate users in the organization that can do that by providing them with the "grant permissions to others" option.  Managers outside the root OU level can view their permissions but are no longer able to edit them to prevent security concerns. 

 

Restricting the access to the sensitive “Locations” tab   

​The “Locations” tab in Central™ contains sensitive driver real-time location information. Therefore, we have introduced a new permission specifically for this tab allowing managers to restrict access to it as needed. 

By default, the access for this tab is allowed but you can now easily remove this access which will limit users from viewing live locations in central as well as the mobile app.  

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This feature gives you greater control and flexibility over the download of video clips from your in-vehicle cameras, helping you manage and optimize your monthly SIM data consumption.

 

What This Feature Allows You to Do

With Video Download Rate Limiting, you can customize a policy that limits the number of video clips downloaded within a defined period of time.

 

Key Benefits

  • Prevent Unexpected Data Usage Set clear limits to ensure your camera’s SIM usage stays within your planned data package.

  • Full Flexibility You decide how many clips can be downloaded and over what time window.

  • Visibility Into Data Consumption View the estimated monthly data consumption (30-day forecast).

 

Default Settings

By default, Video Download Rate Limiting is disabled.

The feature becomes active only after you enable it and define your desired policy.

 

How to Access the Video Download Rate Limiting

  1. Log in to GreenRoad Central with your credentials.

  2. Open the Administration tab in the main navigation menu.

  3. Select Policy from the dropdown menu.

  4. Navigate to the Video tab.

  5. The Video Download Rate Limiting section will appear with configuration options

 

If you’d like assistance configuring this feature, our Support team will be happy to help.

 

Note

The limit on the number of video clips is applied chronologically, based on the order in which clips arrive. The system checks each request according to your Video Download Control policy, and only allows downloads until the defined limit for the selected time period is reached.

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