Engagment -Identifying A Point Of Contact / Champion
As part of your onboarding process, GreenRoad will ask you to provide a point of contact (POC) / Champion for all GreenRoad updates and communications. This should be a person who is respected by other drivers / team members as well as by management.
The characteristics and duties of the Champion should include:
Willingness to "champion" and explain the GreenRoad philosophy
Answer driver / team member questions on a day-to-day basis
Understand the system's functionality
Demonstrate the system to other drivers and team members
Help colleagues understand their results
Provide key management with information and take responsibility for keeping the administration of the GreenRoad system up to date
Other key roles:
In addition to the POC / Champion, we advise that you designate a Project Sponsor, a member of your upper management team who takes responsibility for the success of the program.
It’s essential that local managers support the POC / Champion in his/her efforts to introduce the GreenRoad system. They are key stakeholders and can heavily influence the success of your GreenRoad implementation and progress.