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KNOWLEDGE CENTER

GreenRoad Drive™ - Status Mode

The GreenRoad DRIVE™ App offers 4 different Duty Status modes:

 

On Duty or Business -

This is the status to choose when you are driving a vehicle on company time.

During On Duty trips, the app provides you with real-time coaching, records your driving performance, and reflects your driving in your Safety Score.
Note: the app can be set to switch automatically to On Duty mode according to a schedule. To learn how, click on this link.

Personal -

This is the status to choose when you are driving a vehicle on your own time. During Personal trips, the app provides you with real-time feedback, but does not record your driving performance or change your Safety Score.

Passenger -

This is the status to choose when you are on a trip but not driving the car. It does not provide you with real-time feed back and your Safety Score is not affected by the behavior of the driver.

Off - 

 This is the status to choose when you want total privacy. In Off Mode, no one anywhere can track where you or your vehicle are located, or how you’re driving.

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When should you set Duty Mode to “Passenger”?

When you are inside a vehicle but not driving. This will make sure that your Safety Score is not affected by another driver’s behavior – and eliminates the distractions of the system's audio feedback.

 

Note: If you forget to change the Duty Status back from Passenger to On Duty for the next trip, the trip will not be lost and can still be managed.

 

Retroactive changes to Duty Status can be implemented in 2 ways:

  • In GreenRoad Drive™, go to the Trip History tab, and click on the clipboard icon on the screen’s top right-hand corner to move to Trip Management. Click on the relevant trip, and switch it from On Duty to Passenger mode.
    Note: these are the only 2 modes you can switch between

     

  • In GreenRoad Central™, under the Trips tab, select the relevant trip and change its mode.

 

 

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You can use an automatic scheduler to switch between On Duty and Personal modes. To learn how to set it, click on this link.

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Duty Modes.png

This feature gives you greater control and flexibility over the download of video clips from your in-vehicle cameras, helping you manage and optimize your monthly SIM data consumption.

 

What This Feature Allows You to Do

With Video Download Rate Limiting, you can customize a policy that limits the number of video clips downloaded within a defined period of time.

 

Key Benefits

  • Prevent Unexpected Data Usage Set clear limits to ensure your camera’s SIM usage stays within your planned data package.

  • Full Flexibility You decide how many clips can be downloaded and over what time window.

  • Visibility Into Data Consumption View the estimated monthly data consumption (30-day forecast).

 

Default Settings

By default, Video Download Rate Limiting is disabled.

The feature becomes active only after you enable it and define your desired policy.

 

How to Access the Video Download Rate Limiting

  1. Log in to GreenRoad Central with your credentials.

  2. Open the Administration tab in the main navigation menu.

  3. Select Policy from the dropdown menu.

  4. Navigate to the Video tab.

  5. The Video Download Rate Limiting section will appear with configuration options

 

If you’d like assistance configuring this feature, our Support team will be happy to help.

 

Note

The limit on the number of video clips is applied chronologically, based on the order in which clips arrive. The system checks each request according to your Video Download Control policy, and only allows downloads until the defined limit for the selected time period is reached.

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